Privacy Policy for seranqovio.com

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit or interact with our website. Please review it carefully.

Information We Collect and Process

We gather several types of information to deliver our services and enhance your user experience.

• Personal data such as your name, email address, or phone number, provided when you contact us or sign up for communications.
• Usage information, like pages viewed, visits duration, and referring site, collected automatically with analytics tools.
• Technical information, including browser type, device, operating system, and IP address, gathered for system administration.
• Cookies and similar tracking technologies that remember your preferences and optimise your experience across our site.

How We Use Your Information

We use your collected information to provide, maintain, and improve our website and related services.

• To personalise content and optimise your experience based on your preferences and interactions.
• For communication purposes, such as responding to your inquiries, updates, or service notifications.
• To ensure website security, prevent fraud, and monitor compliance with applicable laws and regulations.
• To analyse performance and identify trends, supporting the ongoing improvement of our services and offerings.

Legal Basis for Processing Data

We process your personal data lawfully, relying on legal bases under the applicable privacy laws in Australia.

Our processing is necessary for performing a contract, legitimate interests, compliance with legal obligations, or your consent, depending on the context of data collection.

Sharing Your Information

We may share your personal information in specific situations as described below.

• With trusted service providers who support our website’s operations, under agreements that maintain data confidentiality and security.
• If required by law, regulation, or legal process to disclose certain information to authorities.
• During business transfers or reorganisations, your information may be shared with relevant parties for operational continuity.

Data Security

We use industry-standard safeguards to protect your personal data against loss, misuse, or unauthorised access. Our security measures are regularly reviewed and updated. While we strive for protection, no method can guarantee absolute security, and you share information at your discretion.

Your Rights

You have certain rights regarding your personal information, subject to local data protection laws.

• Request access to your personal information and receive a copy of the data we hold about you.
• Request correction of any inaccurate or incomplete personal information we have collected.
• Request deletion of your personal data, subject to legal or contractual restrictions.
• Object to or restrict processing, or request portability of your data where reasonably possible.

Cookies and Tracking Technologies

Cookies help us remember your preferences, analyse website traffic, and enhance your experience. You can manage cookie settings through your browser.

View Cookie Policy View Cookie Policy

Contact Us

If you have questions, requests, or concerns about this privacy policy or your data rights, please get in touch via the channels below.

Changes to This Privacy Policy

We may update this policy as legal requirements or our services change. Any changes will be posted here, and we encourage regular review.